 | Where do I login? | |
 | If you have an active hosting account on our servers. (that means your web site is hosted by us)
Client billing area:
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| I keep ending up in the same control panel when trying to login to another account? | |
| If you have more then one domain hosted and you want to login to the other
control panel you need to select 'logout' first (in upper right corner) and then
login to your other domain control panel via (http://yourdomain.com/cpanel)
(replace yourdomain. |
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| How can I see the emails or invoices you emailed to me? | |
| You can see the recent emails we have emailed out including welcome letters,
invoices and other notices by logging into the client billing area:
https://clients.internetplanners.com/clientarea.php
Click/Select 'My Emails' or select 'My Invoices'
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| I am unable to log in to control panel or ftp | |
| If you are unable to log in to control panel or ftp is likely do to an incorrect password
or your password is the same (or part) as your user name.
Passwords cannot be the same as your user name or part of your user name.
If you have forgotten or |
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| My cPanel password does not work, it will not let me login | |
| If you are unable to log into control panel or ftp is likely do to an incorrect password
or your password is the same (or part) as your user name.
Passwords cannot be the same as your user name or part of your user name.
If you have forgotten or |
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| Creating secure passwords | |
| While we take security seriously here at InternetPlanners.com, do everything in our power to prevent unauthorized access to our customer's accounts and fortunately have had relatively few problems over the years preventing intrusion is an ongoing battle a |
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