21 Feb 2017 
Support Center » Knowledgebase » Pre-Sales Questions
Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 What forms of payment do you accept?
 We accept MasterCard, Visa, American Express, Discover, PayPal, checks, money orders. Payment to paypal can be made to: (paypal-ip@internetplanners.com) Please make your check or money order payable to Internet Planners, LLC and mail it to: Intern
 Are there any hidden costs, or setup fees?
 No, there are no hidden costs or fees associated with having a hosting account at InternetPlanners.com. http://internetplanners.com/web_hosting.html
 Are your servers Unix / Linux, or Windows NT?
  All Internet servers run on CentOS Linux with Quad Core Processors with 4 GB of RAM with a RAID 1 drive array for instant data mirroring and fast drive access and remote backup. We use the cPanel domain control panel with Fantastico/XController.
 Can you provide VPS server hosting for Linux and Windows
 VPS - Linux & Windows Virtual Private Servers. InternetPlanners.com Virtual Private Servers is the ideal solution for clients who require the control of a dedicated server matched with the affordablity and simplicity of a traditional shared hosting accou
 Do you allow adult sites?
 All pornographic content and sex-related merchandising is prohibited on all InternetPlanners.com servers. This includes sites that may infer sexual content or links to adult content elsewhere. Internet Planners LLC will be the sole arbiter in determining
 Where do I sign up for a hosting account?
 If you have already a hosting with us you can add a new hosting site by logging into your account at https://clients.internetplanners.com/clientarea.php
 What control panel do you use and do you have a demo?
 We use cPanel control panel. With our domain control panel you have all the tools you need to create an impressive web presence. You can add mail accounts, access and edit files, add a blog to your site, and a whole lot more. With our domain co
 How long does it take to setup my account?
 For security purposes, all orders with InternetPlanners.com are manually checked for fraud. Typically new accounts take about 30 minutes to set up. Upon signing up, you'll receive an email stating that InternetPlanners.com has received your order and
 Can I password protect directories?
 Password Protect Directories This option will allow you to require a username and password to access a folder or folders from the web. This can be very useful when you need to limit access to a certain part of your site.
 Will you place ads on my site?
 InternetPlanners.com will NOT place ads on your site!
 Do I have 24/7 access to my account?
 Absolutely. You can update your site at 3 am if that's best for you.
 Do you offer a money back guarantee?
 Yes, if you're not completely satisfied with our service after 30 days of your order we will cancel your account and refund your money. New domain registrations fees are non-refundable and domain names cannot be canceled, changed, traded in or returned a
 Do you support Microsoft FrontPage?
 All hosting plans come with support for Microsoft FrontPage. You can also install FrontPage Extentions through your control panel.
 How does a website work?
 How does a website work? This is the information for users who are looking to get a website but not sure what needs to be done. For a website to work, it should have a physical space, which is called 'web hosting' and need to register the domain, wh
 Can I transfer my site from another web host? Will there be any downtime?
  Sure, and we can even help out. InternetPlanners.com can host your site and will even take the necessary steps to avoid any downtime during the transfer. In order to do this, you will need to follow these steps:
 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Main Categories
 Search

Home |  Sign Up |  Products & Services |  Online Support |  Submit Ticket

Copyright © 1999-2008 by Internet Planners LLC. Read our Terms and Conditions. All rights reserved.