24 Sep 2017 
Support Center » Knowledgebase » Billing » Can I reinstate domain that has been suspended
 Can I reinstate domain that has been suspended
Solution Your domain is hosted by us and your site shows it has been suspended! In all likelihood (99% of the time) your account has been suspended due to non-payment of hosting fees. We apologize for the inconvienence. To change your payment information you login into your billing area:
https://clients.internetplanners.com/clientarea.php

When logged in click in:
My Details >
Change Credit Card >
Choose Card type: Amex/Visa/MasterCard
Enter Your Credit Card Number
Enter Credit Card Expiration Date

There is no need to notify us when you update your information.

Once payment has been made your account will automatically be un-suspended. There is no need to contact us once you have made payment. You site will come alive again in about 15 minutes. Possible you did not receive the many overdue notices we have emailed for various reasons It is important you keep your account up to date with working email address and credit card. On rare occasions your account might have been suspended for other reasons.


Article Details
Article ID: 105
Created On: 19 Aug 2008 03:37 PM

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