I am unable to log in to control panel or ftp -

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	I am unable to log in to control panel or ftp

Solution If you are unable to log in to control panel or ftp is likely do to an incorrect password
or your password is the same (or part) as your user name.
Passwords cannot be the same as your user name or part of your user name.

If you have forgotten or need to reset your password for you cPanel login please
login to your client/billing area account at:
https://clients.internetplanners.com/clientarea.php

select 'My Hosting Packages'

select 'View Details'

It will show you the password for that domain control panel

If you want to enter a new password you may do so also.
This will change the password for your cPanel login
(http://replace-with-your-domain.com/cpanel)

Article Details

Article ID:

107

Created On:

20 Aug 2008 01:39 PM