18 Jan 2019 
Support Center » Knowledgebase » FTP and uploading » Why does my FTP fail to connect?
 Why does my FTP fail to connect?
Solution If your FTP progam is not connecting properly, here are some possible reasons:

1. Your firewall could be blocking it.

2. Make sure you have the yourdomain.com or IP address in your welcome
email for host name
(only the numbers don't add ftp, www or anything else).

3. Make sure your username and password are the same as your control
panel username and password.

4. Some FTP programs require a path in order to connect.
Your path would be /home/yourusername/public_html

Article Details
Article ID: 90
Created On: 17 Aug 2008 11:20 PM

 Login [Lost Password] 
Remember Me:
 Article Options

Home |  Sign Up |  Products & Services |  Online Support |  Submit Ticket

Copyright © 1999-2008 by Internet Planners LLC. Read our Terms and Conditions. All rights reserved.